Why Some Managers Can't or Won't Handle Tough Situations
and Some Helpful Steps to Effect Positive Change
By: Rhonda Sheets

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When tough situations occur, there are managers who know what to do and they do it. They do not shrink back from the situation. They see themselves in a place of responsibility in getting results for the organization and for their team, and they engage effectively and inspire action and excellence – regardless of the situation.

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